Privacy Policy

Effective 1 January 2026 · goldenmoments.pics

Golden Moments Bath ("we", "studio") operates the website goldenmoments.pics from Via de' Tornabuoni 15, 50123 Firenze, Italy. This policy explains how we process personal data when you contact us or browse our pages.

Data controller

Golden Moments Bath is the controller for data collected through this site. Enquiries: [email protected] or +39 055 555 8840.

Information we collect

When you email or use the contact form, we receive your name, email address, message content, and any room details you choose to share. We do not operate user accounts or payment gateways on this website.

Our hosting logs may record IP address, browser type, and access time for security. We do not use third-party advertising trackers on goldenmoments.pics.

How we use your data

Contact details are used to respond to styling enquiries, schedule surveys, and deliver commissioned documentation. Project notes may be stored for up to seven years for warranty correspondence and repeat work.

We do not sell personal data. Artisans receive only the information required to quote work you have approved.

Legal basis (GDPR)

Processing relies on pre-contractual steps (Art. 6(1)(b)) when you request a quote, and legitimate interest (Art. 6(1)(f)) in operating a secure studio website. You may object or request erasure where no statutory retention applies.

Your rights

You may access, correct, delete, or restrict processing of your data, and lodge a complaint with the Garante per la protezione dei dati personali. Write to [email protected] with the subject line "Privacy request".

Changes

We update this policy when our practices change. The dateline above reflects the current version.